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Contact Our Support Team
  1. Kids Heart Challenge
  2. Students & Parents

Students & Parents

Mobile App

  • Using the Mobile App
  • Where do I download the mobile app?
  • How can I scan a check on the mobile app?

Registration help

  • I can't find my School.
  • How do I sign up online with my school?
  • How do I register more than one student?
  • I accidentally registered under the wrong school, what should I do?
  • How do I change the name on my registration?
  • How do I update my registration questions?

Headquarters Help

  • How do I add or import contacts to my email center?
  • What is Finn's mission?
  • How do I create a connected Facebook fundraiser?
  • How do I create a custom personal fundraising link?
  • How to send emails
  • How to update your personal fundraising page
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Donation Help

  • How does my child get credit for a matching gift donation?
  • I made a donation during registration. How do I get copy of that receipt?
  • I turned in cash/check donations to my school but I don't see it on my child's fundraising progress page.
  • Do the donors that donate to my child by check get a receipt?
  • How to add cash or check donations to a student's fundraising page?

Login Help

  • I never received my password reset.
  • I registered last year but I am unable to log in.
  • I am unable to log into my account and I am registered for an account this year.